Terms of Service

These terms describe your customer relationship with Oregon Heating & Air Conditioning, L.L.C. ("we," "us," or "our") and your participation in our SMS text messaging program.

Effective date: October 27, 2026

Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out or HELP for assistance.

1. Customer relationship

We provide heating, air conditioning, and related HVAC services. When you contact us, request an estimate, schedule service, or become a customer, we may communicate with you about your inquiry, appointment, proposed work, ongoing service, billing, and customer support using the contact information you provide and any required consent.

Submitting an inquiry or receiving a text message does not authorize HVAC work or create a service contract. The scope of work, pricing, payment terms, warranties, and any cancellation terms are set out in the applicable estimate, service agreement, invoice, or other agreement you accept. Those specific terms govern the work and take priority over these general terms if they conflict. Nothing in these terms limits rights you have under applicable law.

2. SMS text messaging program

Program purpose

The Oregon Heating & Air Conditioning SMS program supports our relationship with prospective and existing customers. Messages may include responses to inquiries, appointment confirmations and reminders, scheduling or technician arrival updates, estimate follow-ups, service and maintenance communications, billing notifications, customer support, and review requests. For customers who have opted in to receive marketing texts, messages may also include special offers, seasonal promotions, discounts, and information about our products and services.

Consent and participation

By affirmatively opting in to our SMS program, you agree to receive text messages from Oregon Heating & Air Conditioning at the mobile number you provide, including messages sent using automated technology. Providing a phone number alone does not constitute consent to receive marketing texts. We send marketing and promotional text messages only to customers who have affirmatively opted in to receive them. Your consent to service-related texts does not by itself authorize marketing texts. Consent to receive text messages is not a condition of purchasing goods or services.

You must be the subscriber or authorized user of the mobile number you provide. Please contact us if your number changes or is reassigned.

Message frequency and charges

Message frequency may vary based on your inquiries, appointments, services, and interactions with us. Message and data rates may apply. Your mobile carrier may charge you for messages sent or received under your plan. Contact your carrier for details.

How to opt out

Reply STOP to any program text message to opt out. You may receive one final message confirming your unsubscribe request. After that, we will stop sending messages through that SMS program unless you opt in again. You may also contact us to request removal. Opting out of SMS does not cancel an appointment, service agreement, or payment obligation; please call us to discuss those matters.

How to get help

Reply HELP for assistance, call 971-444-6310, or use our online contact form.

Message delivery

Text message delivery depends on your mobile carrier and network availability and may be delayed or unsuccessful. Carriers are not liable for delayed or undelivered messages. Do not rely on text messages for emergencies or time-sensitive service requests; call us directly.

3. Privacy

For information about how we collect, use, and protect personal information, please review our Privacy Policy.

4. Updates to these terms

We may update these terms by posting a revised version on this page with an updated effective date. Any change requiring new consent will apply only after that consent is obtained.

5. Contact us

Oregon Heating & Air Conditioning, L.L.C.
Phone: 971-444-6310
Online: www.oregonheating.com/contact/
Website: www.oregonheating.com

For SMS assistance, reply HELP. To unsubscribe, reply STOP.